What is eyecareScore®?
eyecareScore is the best survey tool to measure eyecare patient feedback in an easy, online, standardized way. We’ll give you a dashboard view of not only how satisfied, loyal and committed your patients are — but why. Patients rate, review, and share comments about their eyecare experience—and you’ll be alerted to low ratings immediately and able to react in real-time. We’ll show you how well you do over time or compared to your peers.
Measure what really matters. Our research identified the most important questions to ask and touchpoints to survey and measure - those impressionable moments proven to deepen or divide your relationship with your patients.
Understand what’s working well, what needs improvement, and why. Our science based scoring system gives you a simple big picture of your performance, and actionable details of each touchpoint.
Improve your eyecare business with a patient-centered focus. With eyecareScore questionnaire, you'll collect science based endorsements to bolster your ratings, score higher in pay for performance plans, shine in comparison reports, comply with regulatory requirements, or facilitate your social media conversations.
You’ll have continuous and precise measurement of feedback - vital to understanding where you’re exceeding or falling short of patient expectations. It’s eyecare's standardized, benchmarked survey and it's affordable and easy to use.
